TRIVOX SOLUTIONS logo TRIVOX SOLUTIONS Get a quote
Remote-first BPO • IBO call-center

Elevate customer experience with a remote-based team that feels in‑house.

Trivox Solutions delivers 24/7 customer support, help desk, and back‑office services. Scale fast, stay compliant, and keep costs predictable—without sacrificing quality.

SOC‑style security • Bi‑weekly payouts • EN/FR/HT support

Customer support • Help desk • Back‑office

99.9% Uptime
PCI-aware
HIPAA-light*
SOC-like
ISO-inspired
GDPR-ready

Services

We offer remote-first services that help you launch, operate, and scale. Below are our current offerings—more to come.

Client Programs via Arise®

Access opportunities offered on the Arise® platform. Choose programs that match your skills, certify, and service customers through our IBO.

Varies by program
Request quote

Income Tax Filing (Personal/Business)

Remote tax prep and e‑file for individuals and small businesses. Includes document checklist and review.

Contact for pricing
Request quote

Virtual Assistant

Email triage, calendar management, research, data entry, document prep, CRM updates—billed flexibly.

Contact for pricing
Request quote

EIN Number Registration

We prepare and submit your SS‑4 to the IRS for a fast EIN assignment. (EINs are free from IRS; fee covers handling.)

I‑9 Verification

Authorized representative service to complete Section 2 document inspection for new hires where allowed.

Hiring, Onboarding & Training

Job posts, screening, background coordination, SOPs, and client‑style certification playbooks.

Contact for plan
Request quote

Documentation Assistance

Letters, forms, policies, and SOP templates prepared to your specs; editable and ready to use.

Contact for quote
Request quote

More services are being added—check back soon.

Industries we serve

E‑commerce, SaaS, logistics, education, hospitality, and more. Tell us your workflow—we’ll build the playbook.

E‑commerce
SaaS & Apps
Ed‑Tech
Hospitality
Healthcare admin*
Fin‑Tech (non‑advisory)
Gov/NGO helplines
Automotive

*Administrative support only; no PHI handling without a signed BAA.

How it works

From discovery to go‑live in as little as two weeks, depending on scope.

  1. 01
    Discovery
    We map your workflows, channels, and KPIs.
  2. 02
    Playbooks
    We write SOPs, macros, and QA scorecards.
  3. 03
    Pilot
    Kick off with a small cohort and iterate quickly.
  4. 04
    Scale
    Expand coverage with predictable SLAs and reporting.

Work from Home with Trivox Solutions

Provide customer support for well‑known brands from your home office through the Arise® platform. Enjoy flexible scheduling, bi‑weekly payouts, and the freedom of 1099 contracting.

Earn & Grow

Typical client programs pay ~$8–$16/hr plus bonuses depending on performance and program.

Own Your Schedule

Choose 30‑minute intervals or longer blocks. Build a schedule that fits your life.

Remote‑First

No commute. Service from a quiet, wired workspace that meets basic tech specs.

Getting Started

  1. 01
    Create Profile
    Open an agent profile on the Arise® portal with your legal name and contact info. Enter our IBO Id to join our call center
  2. 02
    Select a Client
    Browse client programs and pick the one that fits your skills and availability.
  3. 03
    Background Check
    Complete the background screening required by the platform/client. Pay the screening fee directly to the vendor
  4. 04
    Voice Assessment
    Take a quick automated check for call clarity and professionalism.
  5. 05
    Client Certification
    Attend online classes (usually 2–4 hrs/day, M–F for 4–8 weeks) to certify before going live.
Open Arise® Portal Prepare your forms CSIP / IBO ID: 6493427

On Arise®, select “Join an Independent Call Center” and enter CSIP ID 6493427, or search for “TRIVOX SOLUTIONS”.

Forms & Onboarding Documents

Once accepted, complete these required forms to finalize onboarding and set up payments.

Independent Contractor Agreement

Read and sign to confirm 1099 status and platform terms.

Download
IRS Form W‑9 (Rev. 3‑2024)

Provide your taxpayer information for 1099‑NEC reporting.

Download
Direct Deposit Authorization

Securely set up EFT deposits to your bank account.

Download

Tip: Have a voided check or a bank letter for direct deposit verification.

Let’s build your support engine

Tell us about your channels, volumes, and goals. We’ll respond with a blueprint and a quote.

We’ll reply within 1–2 business days.

Headquarters

St. Petersburg, Florida • Remote‑first across US & Canada

Work with us

We partner with brands, startups, and platforms like Arise®. Contractors onboard bi‑weekly.

Compliance

GDPR‑aware, data‑minimization by default. BAAs and DPAs available for eligible engagements.